Frequently Asked Questions
Opening hours: Our opening hours are as below:
We'd love to help you celebrate your special occasion with a Cake Stories cake if we can. Our capacity to take your cake order for October onwards depends on our availability for the specific date and cake request you have.
I'll be able to check our availability when I’m back at work in the week beginning 24th September.
We do take reservations. Please call the shop (0191 9086812) and speak to someone there who can check the
calendar and arrange your booking. Hope you have a great time (oh,and check out the information on parking, later in this list)!
Our afternoon tea is lovely, even if we do say ourselves!! It costs £19.50per person (or £23.50 to include a glass of prosecco) and requires booking with a 50% deposit at least 24hrs in advance so we can prepare everything just right for you. Afternoon teas are available to start any time between 3-6pm, 7 days a week, but please pop by or call the shop (0191 9086812) to check that we have availability for your preferred date and group size. We can take afternoon tea deposits over the phone or in person at the shop. We look forward to hosting you!
We’re more than happy to host your 4-pawed friends in our outdoor seating area, and the staff will be happy to help you if you can’t make it inside to order – just give them a wave! If your pooch is a guide dog, hearing dog or a service puppy in training, you can bring them inside the shop on their lead. We just ask that you’re mindful of other customers and that you be aware that whilst most of our team absolutely LOVE doggies, we do have one or two who are more nervous.
Parking is free outside the shop. You get 2 hours on the side of the street that the shop is on, and 4 hours on the opposite side.
Yes, we sell gift vouchers and can make them out for any value you'd like. If you contact the shop and talk through
the details of your request, it can be written out ready for you to collect at a time of your convenience. You'll be able to pay by card over the phone, or by cash or card in person when you collect the voucher.
We love that you're interested in a job at Cake Stories! We think it's a great place to work and are always interested in people who love to reflect the values we have in hosting a great environment for people to mix, work and be!
If you think this sounds like you, please send in your CV and any information about your strengths and experience for us to consider. We always try and reply but sometimes we get so many this isn't always possible.